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Consultation

Terms of use

Public offer agreement

Last updated on July 15, 2025

1. INTRODUCTION

These Terms of Use (Public Offer Agreement) (hereinafter referred to as the “Terms of Use”, “Agreement”, “Public Offer” or “Terms”) form a legally binding agreement between the Client (hereinafter referred to as the “You” or “Client”) and service provider: UAB Manimama Growth, a company incorporated under the laws of Lithuania, under registered number 305935776, having legal address at: Eišiškių Sodų 18-oji g. 11, LT-02194, Vilnius, Lithuania (referred to as the “Company”, “ManiMama Growth Agency”, “We”, or “Us”).

These Terms of Use have been developed by us to establish rules for obtaining our Services for Clients and any other Services provided by our Company, and apply to all our Clients without exception. These Terms constitute a mutual agreement between our Company and You regarding Your use of our Services (hereinafter referred to as the “Service”).

These Terms apply to all Agreements, Assignments, proposals, communications, and legal relationships between the Client and the Company, including any Services rendered or to be rendered. In case of discrepancy, an individually executed Contract or Order Confirmation shall prevail over these Terms. The Company does not accept any general terms and conditions issued by the Client or any third party, unless explicitly agreed in writing.

You must read these Terms carefully before You start using any of our Services. By applying for our Services, You confirm that You have read, understood and accepted these Terms, and agree to comply with them , as well as the provisions of our Privacy Policy and Cookie Policy, and You assume all associated risks and responsibilities.

If you consider any term or condition of this Policy inappropriate, please do not visit, access or use our Website or Services.

2. DEFINITIONS

Applicable Laws – all applicable laws, statutes, regulations and codes from time to time in force.

Client – any natural or legal person who applies for, accesses, or uses the Services provided by the Company under these Terms, regardless of the method of communication or payment used.

Service – any consulting service provided by the Company to the Client under the Agreement, including but not limited to: strategic business planning, financial and investment consulting, legal structuring and international tax planning, business development support, assistance with startup launches and scaling, market and business model analysis, preparation of analytical materials and recommendations, training sessions, recruiting, and any other related services listed or referenced on the official Website, including the Results.

Results – the deliverables produced by the Company to the Client.

Service Agreement – an agreement between the Parties concluded between the Company and the Client, which includes all the essential terms of the Agreement, the list of Services, the price, the obligations of the Parties, as well as other mandatory conditions for the provision of particular Services.

Parties – collectively, the Company and the Client who enter into a contractual relationship based on these Terms.

Offer (Public) – the Company’s public offer to provide Services, addressed to an indefinite number of persons, which becomes binding upon its acceptance by the Client in accordance with the terms herein.

Accept – the Client’s expressed consent to enter into the Agreement by submitting a completed request, making payment, or taking any other action that indicates agreement with this Terms.

Website – the official website of the Company (available at the link https://manimamagrowth.com/), where information regarding the Services, legal documents, updates, contact details, and any public Offers are published.

Fee – the financial remuneration payable by the Client to the Company for the provision of Services, as agreed in the Service Agreement, Order Confirmation, invoice, or as published on the Website.

Order – a specific request or assignment initiated by the Client and accepted by the Company, which determines the scope, format, and terms of a particular Service provision within the framework of the Service Agreement.

Intellectual Property Rights – patents, utility models, rights to inventions, copyright and neighbouring and related rights, moral rights, trade marks and service marks, business names and domain names, rights in get-up and trade dress, goodwill and the right to sue for passing off or unfair competition, rights in designs, rights in computer software, database rights, rights to use, and protect the confidentiality of, confidential information (including know-how and trade secrets) and all other intellectual property rights, in each case whether registered or unregistered and including all applications and rights to apply for and be granted, renewals or extensions of, and rights to claim priority from, such rights and all similar or equivalent rights or forms of protection which subsist or will subsist now or in the future in any part of the world.

3. SUBJECT OF THE AGREEMENT

3.1. This Agreement is a public offer agreement in which you can familiarize yourself with our services and general terms of work. At the beginning of cooperation, a Service Agreement is signed with each Client. This agreement will specify the terms of cooperation between the Company and the Client, the price for the provision of Services, as well as the terms of their provision.

3.2. The subject of this Agreement is the provision by the Company to the Client of consulting services in one or more of the following areas:

  • marketing and design services;
  • CRM and process automation;
  • sales consulting;
  • Web3/Fintech consulting;
  • recruiting and staffing;
  • strategic business planning;
  • financial and investment consulting and analytics;
  • legal structure of business and international tax planning;
  • business development and management decisions;
  • support for the launch of startups or scaling of projects;
  • analysis of the business model, markets and competitive environment;
  • preparation of analytical reports, memorandums, recommendations;
  • training (trainings, workshops, mentoring sessions);
  • other consulting services that are directly used by the parties are listed or are listed on the official Website of the Company.

3.3. Services are provided remotely through various electronic communication methods (Google Meet, email, online platforms, instant messengers or other tools used by the parties).

3.4. The format, scope, and schedule of Services provided are determined by direct communication between the Parties via electronic mail or other communication channels or by the Client’s choice of a suitable package of Services on the Site Companies and payment arrangements and are reflected in a separate Service Agreement.

3.5. In cases where the Company is responsible for the preparation of documentation (analytical report, presentation, strategy, etc.), the Company sends the prepared material in appropriate terms to the Client’s email address/Telegram chat or in another suitable way.

3.6. The Client is required to ensure that all necessary information is provided for the execution of Services. If such information is not provided when installing a line, the Company has the right to transfer the term or assign this Service to the Client.

3.7. Acceptance of this Public Offer takes into account the full benefit of the Client with all his minds, which is confirmed by any of the following actions:

  • payment for the Company’s Services through payment Services, details or platforms designated by the Company;
  • completing and filling out the application form;
  • strengthening of written (including electronic) confirmation of the contract for the provision of Services;
  • In another way, to directly indicate the acceptance of the agreement.

3.8. From the moment of acceptance, this Offer is subject to an Agreement established in electronic form between the Company and the Client in accordance with the norms of civil and international law.

4. RIGHTS AND RESPONSIBILITIES OF THE PARTIES

4.1. Rights of the Company:

4.1.1. To receive timely payment for Services from the Client in accordance with the terms of this Agreement.

4.1.2. To independently determine the methodology, procedure and format for providing Services, taking into account the wishes of the Client, but not contradicting the essence of the Services.

4.1.3. To suspend or refuse to provide Services in the event of:

  • late or incomplete payment;
  • provision of inaccurate or incomplete information by the Client;
  • violation of the terms of this Agreement by the Client.

4.1.4. Make changes to this Agreement, including the cost of Services, with mandatory prior publication of the new version on the Company’s Website.

4.1.5. Use the results of cooperation with the Client for portfolios, case studies, marketing materials – without disclosing confidential information.

4.2. Responsibilities of the Company.

4.2.1. To provide Services in the scope, format and within the time frame agreed with the Client.

4.2.2. To use the information provided by the Client solely for the purpose of fulfilling its obligations under this Agreement.

4.2.3. To comply with the principles of confidentiality and professional ethics and not to disclose any information that has become known in connection with the provision of Services without the Client’s written consent.

4.2.4. To inform the Client of any circumstances that may affect the quality or timing of the provision of Services.

4.3. Rights of the Client.

4.3.1. To receive complete, reliable and timely advice/services in accordance with the paid list of Services.

4.3.2. To contact the Company with questions regarding the subject matter of the Agreement through the agreed channels of communication.

4.3.3. To require the Company to comply with the confidentiality terms and to perform its obligations under the Agreement in a high-quality manner.

4.3.4. To refuse the Services before they are actually provided, subject to the refund terms agreed by the Parties.

4.4. Responsibilities of the Client.

4.4.1. Provide the Company with all information necessary for the performance of Services in full, in a timely manner and accurately.

4.4.2. Pay for Services in accordance with the agreed tariff and on time.

4.4.3. Not transfer the received materials, consultations, documents to third parties without the written consent of the Company.

4.4.4. Not to allow the use of the results of the Services provided for illegal activities or for purposes that violate applicable law.

4.4.5. To comply with the terms of this Agreement.

5. ACCEPTANCE OF THE AGREEMENT

5.1. The Company shall be deemed to have accepted the Client’s Order from the moment the Agreement for the provision of Services is concluded between them. Usually, such an Agreement is drawn up in writing using a standard template. However, regardless of the form, the Agreement is considered to be concluded, and the parties are bound by mutual obligations, from the moment an agreement is reached on the scope of Services and/or the amount of remuneration (including prepayment, deposit, etc.), and subsequent payment by the Client, or the actual commencement of the provision of the ordered Services by the Company.

5.2. The Agreement may be concluded not only in writing, but also verbally or in another form that allows for its subsequent documentary reproduction. Confirmation of the existence of an oral Agreement may include, in particular, the transfer by the Client of information necessary for the provision of Services or the issuance of an invoice, as well as payment of an invoice issued in the name of the Client or a person designated by the Client.

5.3. If a situation arises in which the Company cannot act solely in the interests of the Client (e.g. due to a conflict of interest), it shall not be entitled to provide Services to such Client. An exception is possible only if the Client has been duly notified of the conflict and has nevertheless agreed to continue the provision of Services. If a conflict of interest arises during the provision of Services to the Client and makes it impossible to continue representation, the Company will immediately recommend an alternative specialist to the Client.

6. PROCEDURE FOR PROVIDING SERVICES

6.1. The Company provides Services to the Client or persons designated by the Client within the terms and conditions agreed upon in the Service Agreement. The Company independently determines the procedure, format, and methods for fulfilling the order. The Client shall not be entitled to require the Company to follow its specific instructions when providing Services.

6.2. Invoices are issued after the signing of the Service Agreement. In the case of regular consulting or long-term assignments, invoices are issued at agreed intervals, usually monthly or quarterly, unless otherwise specified. Payment shall be made within 5 (five) calendar days from the date of the invoice. Value-added tax  may be added to the amount in accordance with applicable law. In the event of late payment, the Company shall be entitled to charge a penalty of 1% of the amount owed for each day of delay.

6.3. When concluding the Service Agreement, the parties agree on a specific list and scope of Services that the Company undertakes to provide to the Client. By mutual agreement, the parties may subsequently change the nature or scope of the Services provided.

6.4. When selecting a specialist to provide Services to a specific Client, the Company makes its decision based on professional qualifications, experience, current workload and other relevant factors.

6.5. The Company undertakes to make all reasonable efforts to achieve the goal specified by the Client, subject to compliance with professional ethics and quality standards.

6.6. The Company shall inform the Client of all material circumstances that may affect the course or content of the Services provided, including possible changes to the assignment. At the Client’s request, the Company shall also provide information on the progress of the Agreement.

6.7. The Client shall cooperate with the Company in the performance of the assignment, including providing accurate and complete information, documents and explanations at the Company’s request. If the necessary data is not provided, the Company shall have the right to suspend the performance of the Agreement (which may affect the performance deadlines) or refuse to continue its performance.

6.8. The Company has the right to independently take the necessary actions for the proper execution of the Client’s order. If necessary, the Client shall provide a power of attorney, which shall be attached to the Service Agreement.

6.9. The Company undertakes to store all materials related to the Client’s request, including documents and data carriers, in paper or electronic form. Storage shall be carried out in compliance with the principles of confidentiality and ensuring the separation of Client materials from other documents. For more details, see the relevant section.

6.10. The Company shall provide the Client with the results of the Services rendered and return the documents and materials provided by the Client. However, in the event of the Client’s failure to fulfil its obligations, including payment, the Company reserves the right to retain both the results of the work and the documents received from the Client or prepared in the course of providing the Services.

6.11. The Client shall review and accept the delivered results without undue delay and may not withhold acceptance without justified written objections. If the Client does not raise any objections in writing within ten (10) calendar days after delivery, the Services and results shall be deemed properly rendered and accepted by the Client.

6.12. The Company shall not be liable for any deficiencies or negative consequences resulting from changes to the delivered results made by the Client or by third parties engaged by the Client without the Company’s consent.

7. PAYMENT FOR SERVICES

7.1. The Fee for the provision of Services is determined based on several factors, including the time spent by specialists, their professional experience and qualifications, the complexity of the task, its importance to the Client, the result achieved, and the degree of responsibility associated with the performance of the assignment.

7.2. In addition to the fee and administrative expenses, the Client undertakes to reimburse the Company for all direct costs incurred in connection with the provision of the Services. Such expenses include, in particular, payment for translations, third-party professional assistance, and any other costs that go beyond the normal scope of the Services provided.

7.3. The total cost of providing the Services may not be known at the outset. However, at the Client’s request, the Company will provide an approximate estimate of the cost and expected expenses. If the final amount exceeds the preliminary estimate, the Client will be notified without undue delay.

7.4. The amount of the sum to be paid, the procedure for making payments, as well as the need to make advance payments and other payments are agreed upon by the Parties individually and specified in the Service Agreement.

7.5. If the Service Agreement is terminated or suspended at the initiative of the Company, it retains the right to receive remuneration for the Services that were actually provided up to the moment of termination of cooperation.

8. DATA PROTECTION AND PRIVACY

8.1. The Company collects, processes, uses, stores and discloses personal data when You access or use Our Website or any related Services.

8.2. There are two types of data that You may share with Us when using Our Services:

  • personal data that You voluntarily share; and
  • data that is collected automatically when the Client uses Our Services.

8.3. The Client agrees to:

8.3.1. The collection and processing of their personal data for the following legitimate purposes:

  • provision of the Service as set out in this Agreement;
  • compliance with applicable financial, regulatory and tax laws;
  • communication with the Client about the Service;
  • internal risk assessment, fraud prevention and dispute resolution.

8.3.2. The Client agrees that his/her personal data may be transferred, if necessary:

  • to subcontractors, payment systems or technical suppliers involved in the provision of the Service, subject to appropriate data protection measures;
  • with regulatory authorities or competent government bodies upon legal request or in cases provided for by applicable law;
  • with external auditors or legal advisers, subject to confidentiality obligations.

8.3.3. In accordance with Our legal or regulatory obligations and international data retention standards, you give Us your consent and permission to store Your personal data for the entire duration of the business relationship with You and for a period of five years after the termination of the business relationship.

After this storage period, the data will be securely deleted or anonymized, unless further storage is legally required or justified to protect the legitimate interests of the Company.

8.3.4. The Parties undertake to apply reasonable technical and organisational measures to protect the confidentiality of personal and other sensitive information, including electronic access controls, IT security mechanisms, strict control of physical access, and adherence to the “need-to-know” principle.

8.4. For more detailed information, please read the Company’s Privacy Policy.

9. SCOPE OF LIABILITY

9.1. The Company and its specialists providing the Services shall be liable for breach of the terms of the Agreement or damage caused during the provision of the Services only in cases of intentional actions or gross negligence.

9.1.1. The Services are provided by the Company or its consultants upon the Service Agreement and at the expense and commercial risk of the Client. The Company and its consultants do not undertake to achieve any specific result or purpose that the Client may expect or imply, provided the Services have been delivered properly.

9.2. The Company and its specialists are not obliged to verify the accuracy of the information provided by the Client. Responsibility for the accuracy, completeness and reliability of such information lies entirely with the Client. The Company’s responsibility for the use of data provided by the Client is excluded.

9.3. In the event that third-party specialists, consultants or experts from other fields are involved in the provision of Services, the Company and its specialists shall not be liable for the content, accuracy or quality of their conclusions, consultations or analytics.

9.4. The Company and its specialists shall not be liable for any indirect or incidental damages, including, but not limited to: loss of profit, financial losses, loss of business reputation, decrease in market value, loss of data or other economic consequences that are not a direct result of the Company’s actions.

10. INTELLECTUAL PROPERTY, CONFIDENTIALITY AND RETENTION OF TITLE

10.1. All materials and outputs provided by the Company in the course of delivering the Services – including but not limited to designs, sketches, drafts, technical documents, software components, reports, visual or textual content, and any electronic files – remain the exclusive property of the Company until the Client has fully discharged all its financial and contractual obligations under the Agreement.

10.2. The Client is not entitled to pledge, license, distribute, reproduce, transfer, or otherwise encumber any materials or deliverables subject to the Company’s retention of title. Such use is only permitted upon full payment and with the express prior written consent of the Company.

10.3. In the event that any third party attempts to seize or assert rights over materials under retention of title, the Client must notify the Company immediately and cooperate in safeguarding the Company’s ownership rights.

10.4. Should the Company decide to exercise its ownership rights, the Client hereby grants unconditional and irrevocable permission to the Company (or any authorised third party designated by it) to access any premises where such materials may be located and recover them.

10.5. The Company retains the right to use general knowledge, skills, and experience (know-how) acquired during the execution of the Agreement for future professional or commercial purposes, provided that such use does not violate confidentiality obligations or infringe upon the Client’s rights.

10.6. Confidentiality obligations regarding sensitive information exchanged during the provision of Services shall remain in effect throughout the duration of the Agreement and for a period of two (2) years following its termination, unless otherwise required by law or expressly agreed in writing.

11. FORCE MAJEURE

11.1. The Company shall not be held liable for any delay or failure in fulfilling its obligations under these Terms due to events beyond its reasonable control (“Force Majeure Event”). Such events may include, without limitation: natural disasters or extreme weather conditions; acts of God; war, armed conflict, terrorism, or civil disturbances; outbreaks of epidemics or pandemics; governmental or regulatory restrictions or directives; labor strikes, industrial disputes, or disruptions in supply chains; technical malfunctions, cyber incidents, or interruptions to internet or blockchain infrastructure, etc.

11.2. During the occurrence of a Force Majeure Event, the Company’s obligations shall be deemed suspended for the duration of such event. The Company will use reasonable efforts to restore normal operations at the earliest opportunity.

11.3. Users acknowledge and accept that any delays, interruptions, or unavailability of the Services resulting from a Force Majeure Event shall not give rise to any right to compensation, reimbursement, or legal claims against the Company.

12. PROHIBITED ACTIVITIES

12.1. The Client undertakes to refrain from any activity that is illegal in any jurisdiction. Such activity is understood to mean any offence, including, but not limited to: terrorist financing, illegal drug trafficking, laundering of proceeds from crime, or conducting commercial transactions with countries subject to sanctions or embargoes imposed by the UN Security Council, the European Union, OFAC or other international organisations.

12.2. Certain types of activities can only be serviced by us with prior written consent. Therefore, before starting cooperation, we recommend that You contact us in advance to confirm the possibility of providing Services. Such activities include:

  • financial business, including: fundraising from the public, providing investment advice to the public, insurance business, operating and administering collective investment schemes or investment management, except where the assets managed in this way are owned by the Client;
  • any activity related to the provision of financial or banking services or any other similar business that requires a licence in any jurisdiction;
  • gambling or lotteries;
  • accepting payments via the Internet for goods or services;
  • providing services related to virtual games;
  • use of Merchant numbers to process credit card orders;
  • mail order or telephone order schemes.

12.3. The Company does not provide Services to Clients or businesses related to the following categories:

  • countries and territories: Abkhazia, Afghanistan, Azerbaijan, Bangladesh, Belarus, Bolivia, Burundi, Cambodia, Central African Republic, China, Crimea (region of Ukraine), Cuba, Democratic Republic of Congo, Eritrea, Equatorial Guinea, Federal Republic of Ambazonia, Gabon, Guatemala, Guinea, Guinea-Bissau, Haiti, Honduras, Hong Kong, Iran, Iraq, Kosovo, Kyrgyzstan, Lebanon, Libya, Madagascar, Mali, Myanmar (Burma), Areas of Donetsk Oblast (region of Ukraine) not controlled by the government, Areas of Kherson Oblast (region of Ukraine) not controlled by the government, Areas of Luhansk Oblast (region of Ukraine) not controlled by the government, Areas of Zaporizhzhia Oblast (region of Ukraine) not controlled by the government, Nicaragua, Niger, Nigeria,  North Korea (DPRK), Pakistan, Palestine, Paraguay, Republic of Artsakh, Russia, Somalia, South Ossetia, South Sudan, Sudan, Syria, Tajikistan, Transnistria, Tunisia, Turkmenistan, Venezuela, Yemen, Zimbabwe;
  • enterprises or individuals subject to international/national sanctions, suspected or convicted of terrorism, financial crimes or any other crimes;
  • weapons, armaments and/or ammunition;
  • equipment for security and riot control, such as stun guns, electronic restraint devices, CS gas or other similar materials, pepper spray or any other devices whose use may result in human rights violations;
  • hazardous biological, chemical or nuclear materials, including equipment or mechanisms for the production or handling of such materials, as well as the transport, processing, destruction or disposal of such materials;
  • mercenary or contract military services;
  • equipment for technical surveillance or eavesdropping and industrial espionage;
  • genetic material;
  • human or animal organs, including blood and plasma;
  • violations of refugee rights or human rights;
  • pornography;
  • adoption agencies, including surrogacy;
  • drug paraphernalia;
  • pyramid schemes;
  • provision of credit cards; provision of academic degrees or qualifications.

12.4. The Company also refuses to cooperate with Clients who:

  • are bankrupt or otherwise disqualified from acting as a director or officer of a company; have been imprisoned or convicted of any criminal offence;
  • are government officials or politicians;
  • are prohibited by the laws of any country for any reason or who may be legally incompetent or deprived of the right to enter into contracts.

12.5. If, in the course of providing Services, it becomes known that the Client is in breach of any of the above conditions, the Company reserves the right to immediately terminate the Agreement without refunding any funds, including amounts paid in advance.

12.6. The Client acknowledges that they are solely responsible for complying with all applicable laws, regulations, and restrictions in the jurisdiction from which they access or use the Services. The Services may not be used in any country or in any manner that is prohibited by applicable legislation. The Company disclaims any liability for violations of such laws by the Client and reserves the right to terminate cooperation in case of identified breaches.

13. NON-SOLICITATION

13.1. During the term of this Agreement and for a period of twelve (12) months following its termination, the Client agrees not to, directly or indirectly, solicit, hire, or engage – whether under an employment agreement, consultancy, freelance contract, or otherwise – any specialist, consultant, or individual who has been involved in the provision of Services on behalf of the Company, without the Company’s prior written consent.

13.2. This restriction also applies to any affiliate, subsidiary, or related entity of the Client that may attempt to engage such individuals without authorization.

13.3. In the event of a breach of this clause, the Client shall pay the Company a contractual penalty determined by the Company at its reasonable discretion, without prejudice to the Company’s right to claim additional damages. In the event of a dispute, the reasonableness of such a penalty may be reviewed by a competent court.

13.4. The payment of a contractual penalty under this clause does not preclude the Company from claiming further actual damages, and such penalty shall be offset against any total damage amount awarded.

14. AFFILIATED PERSONS

14.1. Our Сompany cooperates with affiliated companies, which expands our capabilities in providing comprehensive and integrated Services. Activities under the “ManiMama Growth Agency” brand are carried out in close coordination with partners who adhere to the same high standards of professionalism and service quality. Among these partners is the Lithuanian company UAB Manimama Exchange, which is authorised to provide virtual-asset services and specialises in crypto-asset exchange and OTC. Thanks to this cooperation, we are able to provide our Clients with extended support and attract additional expertise in related fields, complementing the Company’s core Services.

14.2. We understand the importance of providing interdisciplinary solutions that go beyond the boundaries of a single jurisdiction. To this end, we have developed a network of partnerships with specialists from various fields in a number of countries. Our affiliated companies work in close partnership with us, enabling us to respond effectively to our clients’ needs in an international context.

14.3. In cases where local expertise or on-site presence is required to implement a project, we engage such partners as subcontractors, which ensures continuity and efficiency in the provision of Services. This approach allows us to take advantage of narrow-profile knowledge and a deep understanding of local specifics to fully support our Clients’ interests. Thanks to our developed network of partnerships, we also act as an intermediary, connecting Clients with the most suitable specialists in relevant fields, providing access to the necessary knowledge and experience.

14.4. In addition, given the complexity and multi-component nature of individual projects, we can act as a general contractor, coordinating the work of subcontractors, exercising overall supervision, controlling quality and ensuring smooth communication between all parties. This guarantees effective project management and the achievement of the expected results at the highest level.

15. GOVERNING LAW AND DISPUTE RESOLUTION

15.1. This Agreement, as well as any disputes or claims arising out of or in connection with its interpretation, performance or application, shall be governed by and construed in accordance with the Lithuanian law.

15.2. Before initiating any legal proceedings, both Parties agree to make reasonable efforts to resolve disputes through sincere and constructive negotiations. Users are advised to first contact the Company’s support Service to seek a solution.

If the Parties are unable to reach an amicable settlement within thirty (30) days, either Party may refer the matter to the appropriate court.

15.3. This clause does not limit the Company’s right to seek injunctive relief or equitable compensation, or to exercise its rights in any jurisdiction where the Client or its assets may be located.

16. AMENDMENTS AND NOTICES

16.1. The Company reserves the right to revise, update or modify this Agreement at any time, in whole or in part, to take into account changes in applicable laws, technological advances, business operations or others.

16.2. Material changes to the Terms will be announced by publication on the Site and/or through official communication channels such as email, Telegram or other methods specified by the Company. Unless otherwise specified, such changes will be effective immediately upon publication on the Site, and such publication will be deemed appropriate to notify the Client of the changes.

16.3. By continuing to access or use the Services after the implementation of the updated Agreement, the Client confirms their acceptance of an agreement to be legally bound by the revised Terms. If the Client does not agree to any changes, they must immediately terminate their cooperation.

16.4. All official notices from the Company are deemed to have been actually delivered if sent to the most recent contact information provided by the Client, whether during the initial communication or through later updates. The Client is solely responsible for maintaining the accuracy and completeness of its contact details at all times.

16.5. The Company shall not be liable for any failure to deliver notices as a result of out-of-date or incorrect contact information.

16.6. All notices and communications under this Agreement shall be made in English.

17. TERM AND TERMINATION

17.1. The Service Agreement enters into force upon its acceptance by both Parties and remains in effect:

  • either for a fixed term, with a specific start and end date indicated in the Service Agreement or Order Confirmation;
  • or until the completion of a defined objective or result specified in the Service Agreement, whereby the achievement of such objective or result shall constitute the termination of the Service Agreement;
  • or for an indeterminate period, not exceeding the maximum period agreed upon by the Parties or permitted by applicable law.

17.2. If any period or end date is set for the performance of specific activities under the Service Agreement, such dates shall be considered indicative and not binding deadlines unless expressly stated otherwise. In the event of delay, the Client must serve a written notice of default prior to claiming any breach of contract.

17.3. The Service Agreement is considered fulfilled when the Company has performed all obligations and delivered the Services as outlined therein.

17.4. The Client may terminate the Service Agreement at any time by providing written notice to the Company at least ten (10) calendar days prior to the intended termination date.

17.5. The Company may unilaterally suspend or terminate the Service Agreement in any of the following cases:

  • if a conflict of interest arises during the performance of the Service;
  • if the Client fails to perform its obligations or breaches any material provision of the Service Agreement;
  • if the Client issues instructions that are contrary to its interests or commercially unreasonable, and insists on their implementation despite being warned by the Company;
  • if the Client repeatedly fails to provide the necessary information or documents for the performance of Services, rendering performance significantly difficult or impossible;
  • if the Client fails to pay any invoice within the time limits specified;
  • if the Client, as part of its business or professional activity, is unable to provide documents or information necessary for the Company to comply with its legal and regulatory obligations, including obligations under anti-money laundering (AML) and counter-terrorist financing (CTF) laws;
  • if the Company has reasonable grounds to suspect that the Client’s actions, business activities, or transactions may be associated with money laundering or terrorist financing.

17.6. The Company also has the right to terminate the Service Agreement for any other reason by sending a written notification to the Client ten (10) calendar days before the expected date of termination of cooperation, including in cases where the Client engages in any activity that is unlawful, unethical, or otherwise incompatible with the Company’s internal policies or legal obligations.

18. CONTACT DETAILS

18.1. If You have any questions, comments, or requests regarding these Terms or the Services provided, You may contact the Company using the following details:

18.2. The Company reserves the right, at its sole discretion, to modify or update these Terms at any time. The most current version of the Terms shall prevail over any previous versions and will be made available on the Company’s official website. Clients are encouraged to review the Terms periodically in order to remain informed of any changes.